According to a study carried out by GoTo, an organ of LogMeIn, the French are more distracted at work than their European neighbors. On the other hand, they are much more productive when working from home.
The French are the poor performers in Europe when it comes to concentration at work. That’s according to a OnePoll study for LogMeIn, a company that works to improve interactions and communication within companies for 28 million users worldwide. The research firm surveyed 200 office workers in France but also in Germany, the United Kingdom, the United States, Australia and India, on the sources of distraction at work. It shows that in France, more than one in two employees consults their personal mobile phone up to nine times a day during their working hours.
French employees make personal phone calls an average of 23 times a week, and also carry out personal research on their working time, between one and four times a day on social networks, ready-to-wear brand websites and online video platforms. It is more than our German or British neighbors.
Men more sensitive to distraction
The office is by nature a place conducive to dissipation, especially because of a ubiquitous internet connection, whether on computer or smartphone. “Today, we are forced to work with our smartphone to communicate internally or externally. It is a very effective tool, but it makes the continuity of work difficult because we tend to consult personal information, ”explains an employee.
Beyond non-professional consultations via the Internet, there are also internal distractions that deteriorate the productivity of French employees, such as loud conversations, the telephone and personal emails. Men are also more sensitive to distraction (59%) than women (51%).
Globally, OnePoll explains, employees have to manage around 21.15 small chats each week, 18.6 coffee / drink breaks and 17.05 meetings, which represents about 30 breaks not worked.
Greater productivity in teleworking
Faced with these different sources of distraction at work, it appears that the French are more efficient and focused when they telework: OnePoll notes a 20% drop in texting and 21% in the organization of appointments you non-professionals. Work at home, more and more widespread, would push those who practice it. “I’m definitely more focused at home: I have fewer distractions. Let’s say it’s a bit of the open-space problem, just to make a professional phone call, it’s more complicated. In teleworking, I am never disturbed ”, explains another employee.
The study also reveals a fairly chaotic situation in terms of communication at work: nearly a third of French employees seem to suffer from the lack of internal communication in their company. The most used technological tools are emails, at 76%, and chat, at 17%. Video exchange is still quite rare in France since only 14% of employees say they use it, unlike in foreign countries. In addition, 35% of them nevertheless consider changes to communication tools as a waste of time.
This study questions more generally the impact of the use of new technologies and in particular of the smartphone in a professional and personal context. “The smartphone has changed the way we work, analyzes a group manager Figaro. It is essential in that it allows much faster access to information, but this is also what has its drawback: it prevents us from disconnecting. It is important for the manager to set limits for his team between professional activity, practiced in the office, and personal life once out ”.